Privacy Policy

Last Updated: 24-01-2026
Business Name: Swalambha AI Technologies
Contact Email: sandeep_b12@hotmail.com

1. Introduction

Swalambha AI Technologies (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through WhatsApp or other communication channels.

2. Information We Collect

When you contact us via WhatsApp, we may collect:

Your phone number
Your name (if provided)
Messages you send to us
Appointment or service-related details (if applicable)
Any information you voluntarily share

We do not collect sensitive financial information via WhatsApp.

3. How We Use Your Information

We use your information to:

Respond to inquiries
Provide requested services
Offer customer support
Send service-related notifications
Improve our products and services

We do not sell, rent, or trade your personal information to third parties.

4. WhatsApp Communication

Our messaging services are powered by Meta Platforms, Inc. through the WhatsApp Business Platform.

By contacting us via WhatsApp, you consent to receive messages related to your inquiry or service request.

You may opt out of communication at any time by sending a request to stop.

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

Access to personal data is restricted to authorized personnel only.

6. Data Sharing

We may share your information only:

When required by law
With trusted service providers necessary for business operations
To protect legal rights and safety

We do not use your data for unsolicited marketing.

7. Data Retention

We retain personal data only as long as necessary to fulfill service purposes or comply with legal obligations.

8. Your Rights

You may request to:

Access your stored information
Correct inaccurate information
Delete your personal data

To exercise these rights, contact:
sandeep_b12@hotmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised date.

If you'd like, I can also:

Draft a Terms of Service
Create a Data Deletion Policy page (Meta sometimes asks for this separately)
Provide a shorter version optimized specifically for Meta App approval